Q: What payment methods are available?

A: The following options are available for payments:

• Credit Card: This method of payment can be used by either H. J. Oldenkamp customers or non-customers.  All purchases are subject to the terms and conditions of purchaser’s financial institution.  H. J. Oldenkamp Co. does not store personal credit card information.
• H. J. Oldenkamp Co. Open or COD Account: Select this method of payment if you are currently an H. J. Oldenkamp Co. customer and would like the invoice amount of your order placed on your H. J. Oldenkamp account. The processing of your purchase will follow the standard terms and conditions of your account. If you have a COD account with H. J. Oldenkamp and your materials are shipped by a carrier other than an H. J. Oldenkamp vehicle, payment is required prior to order processing and shipment.

Q: Can I order materials from H. J. Oldenkamp Co. if I am not in your territory? (Territory includes : All of Michigan and portions of Ohio, Indiana, Kentucky, Tennessee, Arkansas, Alabama, Mississippi, and Florida)

A: At this time, H. J. Oldenkamp Co. does not service territory outside of the above listed territory. The local distributor or manufacturer should be able to assist you in territories beyond our geographical marketing area.

Q: If I visit a dealer, will they also have samples & literature available?

A: Yes, the local retailer network can service all your sample and literature needs.

Q: What delivery methods are used for sample and literature orders?

A: A cost effective and expeditious delivery method for your materials will be determined by the H. J. Oldenkamp logistics group. Your delivery may arrive via one of our preferred parcel carriers (UPS, USPS, etc.) or may arrive at your location via one of our regularly routed delivery vehicles.